Advice & Floor Care

Because carpet acts as a floor covering, carpeting can be subjected to quite a beating. Over time, carpet can look prematurely dirty or faded, and carpet fibers can actually start to lose their fullness. However, with routine care and maintenance, years can be added to the life of your carpets and rugs. Follow these simple guidelines and learn how to keep your carpet looking its absolute best.

Frequent Vacuuming is Key

Many people may not be aware that frequent and thorough vacuuming is one of the most important (and easiest) things you can do to help retain your carpet's original appearance. With that being said, choosing the right vacuum to handle your carpet cleaning needs is extremely important. While household tools such as carpet sweepers can remove surface dirt, vacuuming prevents deep abrasions that can ruin carpet. When shopping for a vacuum, one of the most important things to look for is the vacuum's filtration ability. Vacuums with dual motors, or those with one motor to provide suction with the other motor powering a beater bar to loosen dirt, are excellent at removing dirt and grit, particularly upright vacuums with this feature. Also, vacuums with beater bars or rotating brushes are better at loosening dirt than standard canister vacuums. In addition, be sure that the vacuum you choose provides the correct height adjustment for your specific type of carpet. Because vacuuming helps remove dirt particles which can degrade and dull the appearance of carpets and rugs, carpets should be vacuumed at least once a week and perhaps even more frequently in heavy traffic areas. Frequent vacuuming prolongs the life of your carpet by preventing any buildup of gritty debris that can cut up carpet fibers, and every few weeks, you should use your vacuum's crevice tool to clean the tight areas around baseboards, radiators, and other difficult-to-reach places.

A vacuum with a beater bar that can be turned off should be used with heavy, long, shaggy carpets.

Click on the link below to find out what The Carpet and Rug Institute has to say about cleaning and maintenance.

Caring for Your Premium Soft Carpet

Click the link below to see how Mohawk Industries advises to care for your Premium Soft Carpet.

Mohawk Industries

*Vacuuming Soft Carpet

Selecting the Right Vacuum 
*Click to enlarge

Reduce Traffic and Retain Your Carpet's Texture

To prolong the appearance and overall life of your carpet, reduce the amount of traffic in heavily traveled, carpeted areas, as these areas will receive the most wear. Use rugs under and in front of heavily used furniture such as chairs, and clean these rugs on a regular basis. Furniture and area rugs should also be moved periodically to reduce the wear on these paths. Heavy furniture can also cause permanent indentations in your carpet, and it is important to use furniture glides or cups under the legs of heavy pieces. Temporary indentations can be remedied by working the carpet back in place with your fingers or with the edge of spoon, dampening the area in question, and heating the carpet with a hair dryer.

Fluffing, Shedding, and Sprouting

You may sometimes find tiny balls of fluff or loose fibers on your carpet or in your vacuum cleaner. Fortunately in most cases, this is not cause for alarm, as it is the normal result of fiber that is left in the carpet during the manufacturing process. Proper vacuuming with a high quality vacuum cleaner will usually cause this shedding to disappear if your carpet is relatively new, and removing these large fibers will not affect the life or appearance of the carpet. In some cases, you may even notice a yarn tuft or two sprouting above the pile surface of your carpet. Simply snip off these large tufts with a pair of scissors to the level of the carpet, but never pull these out. If sprouting proves to be a persistent problem, contact your carpet's manufacturer or flooring representative.

Address Carpet Stains Immediately

Even with the utmost of care, carpet staining is inevitable. Therefore, it is important to understand that when spills occur, time is of the essence, as the sooner a stain is cleaned; the easier it will be to completely remove. Don't be fooled by stains that appear to be clear, as these can change color and be quite visible over time. For even additional cleaning, look to wet/dry vacuums, which not only have the ability to suck up dust and debris, but also liquid spills as well. The first step in removing a carpet stain is to blot any excess liquid with a paper towel or clean cloth. Liquid stain removers should not be initially added to the stain, as they will only make the spot larger and cause it to sink deeper into the carpet. Once the liquid has been absorbed, if a special cleaning solution is to be used, first test it on an inconspicuous part of the carpet to prevent any possible staining. If the solution proves to be safe to use, try to use the least amount of solution possible and work from the outside of the stain toward the center to prevent any spreading. To prevent fiber damage, don't rub the carpet with too much force, and be sure to dry the area with a hair dryer or fan when you are finished. Also keep in mind that not all stains can be removed: bleached areas caused by chlorine bleach or sunlight are impossible to get rid of, and liquids like urine, if allowed to dry, will leave permanent stains. Ultimately, regularly vacuuming your carpet and spot cleaning will prolong the appearance and life of your carpets. Professional carpet cleanings every 12 months are also an important part of a regular carpet care regimen. 

Most carpet manufacturers have a toll free number to call or information on their website to address any questions you may have regarding stains, carpet maintenance and vacuuming. Here are a direct few links. The Carpet and Rug Institute has listed phone numbers and links to many carpet mills also.

Mohawk 1-800-266-4295
Shaw 1-800-441-7429
CRI (706) 278-3176

Care and Maintenance for resilient flooring

Use doormats outside each entrance to your home to prevent dirt, sand, grit and other substances such as oil, asphalt and driveway sealer from being tracked onto your floor. Use non-staining mats on your floor. Do not put rubber-backed, latex-backed or coco fiber mats on your floor because they will stain or damage the surface. To minimize potential staining from asphalt tracking, we suggest you use a latex-based driveway sealer on your driveway. Close your curtains or blinds where extreme sunlight hits the floor. A combination of heat and sunlight causes most home furnishings to fade or discolor. Support furniture with wide-bearing, non-staining floor protectors. Ideally, the protectors should be at least one inch in diameter and rest flat on the floor. Non-staining felt protectors are also acceptable. Casters with a minimum 3/4" flat surface width or floor protectors are recommended for all moveable furniture. Make sure any metal protectors are rustproof. Replace your narrow dome furniture rests with wide-bearing ones. If you need to move heavy furniture and/or appliances across the floor, always use strips of wood or hardboard runways to protect the floor. Always use runways even if you have an appliance dolly, or even if the heavy objects are equipped with wheels or rollers.

Sweep your floor regularly (at least once per week).

Prevent stains by wiping up spills promptly. Occasional mopping with a rinse-free cleaner is recommended when dirt builds up and sweeping alone is not sufficient. Using more than the recommended amount of cleaning solution may leave a dulling film. Do not use soap or detergent products, as they will leave a dulling film. 

Luxury Floors Stain Solver

The overall stain resistance of our luxury vinyl tile floors is excellent and most spills will wipe off quickly and easily with a clean, white cloth. Removing certain substances may take a little extra effort. Always use a clean, white cloth for wiping up stains and turn it frequently to avoid spreading the stain. Rinse with clean water and allow area to dry between steps. If stain removal causes a change in gloss level, apply polish per recommended guidelines. If you have any questions, call our store at (262) 883-9494 or email us at

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